The Spam Keeps Coming; Manager No Help

Wow, the Performance Bike Spam keeps coming, even while I'm sending copies to the manager of a store here in Austin (with his consent), along with this message:

This fax is a notice only and not an invitation for further correspondence. I can also send these in E-mail if you prefer.

As promised, I'm sending you copies of spam I receive from you since we spoke in person and you said it was taken care of. This is the E-mail address you're sending to:

[Address deleted for blog --DN]

I am also reporting your continuing spam on my blog:

http://performance-bike-spam.blogspot.com/

I'll be happy to make factual corrections in my blog that you inform me about.

You may contact me at daniel@danielnorton.com to request that I stop sending these. I will respect you and your request. I wish you would respect me and mine.

15 USC 7701, et seq (CAN-SPAM Act of 2003) provides for fines of up to $11,000 for each of these. I am also reporting each of these to your internet providers, to federal authorities, and to spam reporting systems so that others are aware of your spam activity. Note that their awareness of your spam activity could prompt them to start blocking your messages on a very wide scale.

It is my hope that you stop sending these immediately and that your are sanctioned sufficiently to discourage you and others from such activity.

--
Daniel Norton

Hmm, I'll try the manager of the other store again today. Meanwhile, the Performance Bike Spam keeps on coming.

More Performance Bike Spam

Of course, the Performance Bike spam keeps on coming. This time I went to the other Performance Bike store in Austin to see if they could help. At first, the clerk told me to phone their office. Nice try. It's not that I mind speaking to people directly on the phone, but after the phone call and no action, there's no record. "No, either in writing or in person, thanks."

I asked for a name, someone that would assume responsibility. I felt bad for the clerk. It's never fun dealing with an annoyed customer. He called the manager to come out. The manager was friendly and phoned the corporate office for me, spoke to another anonymous person who said she was going to refer it to an anonymous supervisor. Afterward, I asked the manager for his business card. He rummaged through a drawer and pulled one out. No E-mail address on it. (I guess they're afraid of getting spammed by customers -- who can blame them?) I asked if I could fax any spam I receive to him and he said sure. I was just getting ready to put his name in this blog, but the business card has nobody's name on it. Hopefully the local fax number actually goes to him and not to some anonymous person at "HQ."

Is everyone at Performance Bike too ashamed to reveal their true identity? Is anyone there willing to assume responsibility for their spam and to stop sending spam? Is a simple anti-spam policy so objectionable to them?

Presumably, sending spam is profitable for them.